terms

All prices are quoted exclusive of VAT. The VAT will be added to all invoices.

Payment is due 30 days from the date of invoice. Interest may be charged on accounts at a rate of 2% per month accruing daily.
 
ArosChem will invoice at cost all packaging, carriage charges, tax and duties on any order to be delivered with in the UK. Orders with a net value of less than £75 will be subject to a £5.00 carriage charge. ArosChem will invoice an extra carriage charge on all orders delivered to Northern Ireland, Channel Islands & Scottish Offshore Islands dependant upon weight and carrier surcharges. Any order over a weight of 1.5kg will be sent by carrier and incur the extra charge of £10.00

ArosChem reserves the right to withdraw, alter specifications and prices of any of the goods or services offered, without prior notice and to correct clerical omissions and errors in this our product and price list.
 
ArosChem retains the ownership of the goods until they are paid for in full.
 
You agree that ArosChem’s liability for or in respect of any goods supplied to you from this website in respect of which any claim or loss arises is limited in all cases to the value of the goods paid. Under no circumstances will ArosChem be liable for loss or damage suffered by you or anyone else for any cause whatsoever resulting from the sale or use of such goods. Furthermore, ArosChem will not be responsible for any information on this website, which has been reproduced from third party sources.

Claims & Returns

Your customer account number and the copy of the invoice, which the goods were supplied with, must accompany returned goods. Full details of the reason for return must be given. A credit note will not be raised unless the original invoice can be traced.

We will credit you or acknowledge receipt of any return within 3 days of receipt. If you have not heard from us by this date please contact our sales staff immediately. We cannot credit returned goods lost in transit or goods found to be damaged in transit to ArosChem.

Claims for errors, damages and shortages must be made within 5 days of delivery.

Pharmaceuticals will only be accepted for return by ArosChem for the following reasons.

• To correct an error in delivering or ordering
• In response to a product recall.
• Where products or packages are alleged to be faulty.